Contact METRO


Customer Care Center - 713-635-4000

Emergency Ride / Guaranteed Ride Home - 713-224-7433 (RIDE)

HERO Hotline - 713-921-4376 – to report HOV/HOT violators

HOT Lanes Customer Support - 713-462-5263

Lost & Found - 713-658-0854
lostandfound@ridemetro.org

METROLift Customer Service - 713-225-0119   

METRO Police - #673 (#MPD) – to report non-emergencies  

Motorist Assistance Program (MAP) - 713-225-5627                  

RideStores - Monday - Friday, 8 a.m. - 5 p.m.
1900 Main St. - 713-739-6968
1001 Travis - 713-652-8994